I flew on American Airways for The very first time and final. our luggage was damaged with black grease on it large hunks out in the handles and wheels. your plane was dirty and really awkward. the flight crew was not friendly at all. My granddaughter was with me and it is about 6ft tall no home for her legs and particular person laid again in her seat and she or he couldn't go in the least in her seat.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where by I put my bag in the overhead. It was an uncomfortable minute for me and I frankly did under no circumstances appreciate this flight attendant’s exceptionally loud and arrogant Frame of mind.
I've experimented with booking flights from Charlotte ,NC to Tobago. I am unable to ebook these flight on yours or US Airs Web-sites,having said that I'm able to e-book them on Expedia and Travelocity. I didn’t choose to reserve these using a next occasion.
At check in for flight 2356 my bag was viewed by personnel as oversized. Positioned in dimensions check & was one inch to tall . My gripe- my partner with identical bag wasn't ( diff colour) asked to sizing Look at. noticed quite a few definitely way too tall luggage previous Look at pt. your getting rid of $.
I wanted to vent my irritation Using the baggage predicament with all your airline. Every thing else was excellent, however the way my baggage was dealt with would make me Assume 2 times in advance of booking with AA once again. I was billed $25 Just about every way for one particular bag, not getting informed my bag can be carried on for no charge. To add insult towards the $50 charged, my bag was broken on the outside upon becoming returned to me.
I not just had to waste $50 in baggage costs, but I professional Awful landing by your pilots, very crowded and smaller planes, rude flight attendants, and full imbeciles that dealt with my luggage simply because they Obviously had been illiterate and will not read through “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
Or perhaps a destination to stay. seven cell phone calls later and visits which has a rep from AA we ultimately receive a mention of we may get you over the flight for the next day. BUT now exactly where are we gonna keep or reservation is up and have by now spent our vacation revenue.
On seven/19/2013 I flew by way of American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worth airport. I'd the worst experience I've ever experienced with the American Airlines Associates there and Once i identified as customer service they were no help both. Initially, a single of one's representatives despatched us to the incorrect gate; I needed to check with a representative the place our flight could well be departing from because a gate number wasn't on my boarding move. We went for the gate instructed and were being sent to the incorrect gate, given that we were at the wrong gate we didn't hear our departing flight data producing us to overlook our flight. We went into the counter asking for a standing of our flight simply because we experienced listened to very little, one particular AA attendant within the station wasn't ready to glimpse nearly anything up due to the fact she was typing or executing another thing. I discussed to her that it absolutely was critical for the reason that we could miss our flight. She didn’t treatment. Despite the fact that there was a protracted line of folks ready to speak with the one AA rep available. I waited in line for as long as I could, I then observed an AA representative strolling by and I stopped her for help, her explanation she claimed there was nothing she could do and despatched us to another AA desk. We went to that desk and we have been informed our plane was right there exterior getting ready to consider off Which they would not allow us to on the plane because when they called the AA Associates to the airplane and request them to wait for us it would make everybody crazy?
I've a request reference quantity 14716375252 from the vacation taken last Nov. I would like to know the businesses response.
I felt compelled to condition that I can now not fly with you, while you go on to treat folks without the need of regard. The newest, the service Pet concern. What is Mistaken along with your instruction? Regardless of what it truly is, I can't fly with a company that can't adequately teach its personnel. Excellent bye!
I am able to’t mention that A great deal for the airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I bought to Denver, the Frontier airplane to which I were booked by Orbitz experienced remaining And that i skipped my flight.
Final, let me clarify that when you inquired about an upcoming or present-day excursion, we check with which you Make contact with our Reservations employees, who are available 24 hrs each day and can be in a much better position to reply questions about your journey. Within the U.S., the toll-absolutely free variety is
Luis don't just obtained us on a flight but improve to firstclass. This was a giant address for us. The flight range was AA2386 just in case I spelled Luis’s previous title Erroneous.
I value you happen to be undergoing a merger and many personnel may be fewer than thrilled, but this Mindset really should not be apparent for your buyers who are only calling to receive some help.